business_rules
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Table of Contents
Business Rules
Project Insight Update
// JWJ0215 10.30.24 - Last tested on 10.30 @ 2.42 pm // Project Insight Update Script // This script will get needed data from the ServiceNow Project Request (before approved for a project), and // push the data to Project Insight. (function executeRule(current, previous /*null when async*/ ) { var payload = {}; // get user from user table var gr = new GlideRecord("sys_user"); gr.addQuery("sys_id", current.requested_for); gr.query(); if (gr.next()) { payload.requested_for = gr.email.toString(); } // ***End get user*** // Get Project Insight Records from the project Insight table **U_PROJECT_INSIGHT_RECORDS** // get the sys id var pigr = new GlideRecord("u_project_insight_records"); pigr.addQuery("u_requested_item", current.sys_id); pigr.query(); if (pigr.next()) { payload.u_project_insight_records_sysid = pigr.sys_id.toString(); payload.u_project_insight_records_number = pigr.number.toString(); payload.u_prioritization_group = pigr.u_prioritization_group.toString(); payload.priority = pigr.priority.getDisplayValue(); payload.u_expense = pigr.u_expense.toString(); payload.u_project_request_status = pigr.u_project_request_status.toString(); payload.short_description = pigr.short_description.toString(); payload.description = pigr.description.toString(); payload.u_status = pigr.u_status.toString(); // trying u_status } // Grab the Description from the task table ****************************************** gr = new GlideRecord("task"); gr.addQuery('description'); gr.query(); if (gr.next()) { gr.description.toString(); } gr = new GlideRecord("sys_user"); gr.addQuery("sys_id", current.variables.sponsor_manager_and_up_only_for_this_field); gr.query(); if (gr.next()) { payload.sponsor_manager_and_up_only_for_this_field = gr.email.toString(); } gr = new GlideRecord("sys_user"); gr.addQuery("sys_id", current.variables.contact_name); gr.query(); if (gr.next()) { payload.contact_name = gr.name.toString(); } // which_location_is_the_project_for gr = new GlideRecord("cmn_department"); gr.addQuery("sys_id", current.variables.which_location_is_the_project_for); gr.query(); if (gr.next()) { payload.cost_center = gr.name.toString(); } // ***End get Project Insight Records*** // below information is from the **SC_REQ_ITEM** table. payload.sys_id = current.sys_id.toString(); payload.u_project_approved_date = current.u_project_approved_date.toString(); payload.number = current.number.toString(); payload.u_project_type = current.u_project_type.toString(); payload.request_created_on = current.variables.request_created_on.toString(); //sc_req_item payload.contact_s_phone_number = current.variables.contact_s_phone_number.toString(); //sc_req_item payload.what_is_the_problem_you_are_trying_to_solve = current.variables.what_is_the_problem_you_are_trying_to_solve.toString(); payload.u_estimated_hours = current.u_hours.toString(); // trying u_hours var PI = new ProjectInsightScriptInclude(); var res = PI.send(payload); })(current, previous); // Link // https://<instance>.service-now.com/now/nav/ui/classic/params/target/sys_script.do%3Fsys_id%3Da982dcdf87389e10fdd876a6cebb35ab%26sysparm_view%3D%26sysparm_record_target%3Dsys_script%26sysparm_record_row%3D2%26sysparm_record_list%3DORDERBYDESCsys_created_on%26sysparm_record_rows%3D6275
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business_rules.1734017550.txt.gz · Last modified: 2024/12/12 07:32 by johnsonjohn